What to do if a link is not opening?

What to do if a link is not opening?

27.Oct.2021

If clicking on a link doesn't do anything, or downloads don't seem to be working, many web browser's security settings may be blocking RealNetworks' interactions with the Internet. You can fix this by resetting your web browser.

 

To learn more about how to clear temporary internet files and reset privacy and security settings, please refer to the following article: What To Do When A Link Is Not Opening

 

Reset Browser! - How To Fix Links That Don't Work

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Note: The following article is provided as a courtesy for informational purposes only and does not cover all circumstances or issues that can arise. It is possible for links not to work without an apparent reason, so the information below may still be incorrect if you are experiencing more than just links not working. We offer this information with no warranty or guarantee of accuracy.

 

1. Gather Information about the Issue(s) You Are Experiencing

Before attempting to resolve any issue, it's important to gather as much information as possible about the specific error message, link, or file that isn't working on your computer device at the moment. This will help identify what exactly is causing the issue and allow you to better describe it to a Geek Squad Agent.

2. What's Causing the Problem?

Here are some common causes for links not opening:

-Some websites block certain types of content, such as pop-up advertisements and audio files, making it impossible for them to be properly loaded on your computer device.

-A firewall or other security software that's installed on your computer device may prohibit access to certain types of web pages or online interactions that they deem unsafe or potentially harmful. These settings can sometimes be adjusted in order for you to view content that isn't blocked by default. However, this will require some basic technical knowledge about how these programs work. Otherwise, you should contact someone who can help to make these changes for you.

-If the webpage that's not working is designed in a way that requires certain software or files to run properly, an outdated version of this software may be installed on your computer device. In order to resolve the issue, it will be necessary to update or reinstall this software.

3. What Can I Do?

If all else fails and you are still experiencing issues with links not opening or downloading properly from websites, then we recommend resetting your web browser back to its default settings. This will remove any temporary internet files stored on your computer device, as well as reset privacy and security settings in most web browsers back to the original factory defaults they were shipped with.

 

Reset Browser! - How To Fix Links That Don't Work

By [insert website author here] (c) Copyright 2018 [somethingsomethingsomething]. All Rights Reserved.

If you cannot find our ad banner with text, please refresh your page in order to see them or visit another page of our website.

Last update: [insert update date here]

Note: The following article is provided as a courtesy for informational purposes only and does not cover all circumstances or issues that can arise. It is possible for links not to work without an apparent reason, so the information below may still be incorrect if you are experiencing more than just links not working. We offer this information with no warranty or guarantee of accuracy.

 

1. Gather Information about the Issue(s) You Are Experiencing

Before attempting to resolve any issue, it's important to gather as much information as possible about the specific error message, link, or file that isn't working on your computer device at the moment. This will help identify what exactly is causing the issue and allow you to better describe it to a Geek Squad Agent.

2. What's Causing the Problem?

Here are some common causes for links not opening: -Some websites block certain types of content, such as pop-up advertisements and audio files, making it impossible for them to be properly loaded on your device. -A firewall or other security software that's installed on your device may prohibit access to certain types of web pages or online interactions that they deem unsafe or potentially harmful. These settings can sometimes be adjusted in order for you to view content that isn't blocked by default. However, this will require some basic technical knowledge about how these programs work. Otherwise, you should contact someone who can help to make these changes for you. -If the webpage that's not working is designed in a way that requires certain software or files to run properly, an outdated version of this software may be installed on your device. In order to resolve the issue, it will be necessary to update or reinstall this software.

3. What Can I Do?

If all else fails and you are still experiencing issues with links not opening or downloading properly from websites, then we recommend resetting your web browser back to its default settings. This will remove any temporary internet files stored on your device, as well as reset privacy and security settings in most web browsers back to the original factory defaults they were shipped with.

Please note that this is a last resort option and will completely clear out all of the data stored on your device's cache, cookies, browsing history, bookmarks, etc. If you're still experiencing problems after attempting these steps then it may be necessary for our agents to take over your device remotely in order to resolve the issue(s). Please contact us now for assistance! .

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