When you go to a webpage it is usually because you want to see what is on that page or website. Now, when opening a webpage the URL (Uniform Resource Locator) may be entered manually in the address bar of your web browser. However, if you click on links within pages online then they may automatically open for you in the same window/tab due to an ‘auto-open’ setting (which can be turned off). If this does not occur and you are sent to another site, don't worry about where the link will take you because there are settings which allow you to choose what opens in new windows or tabs.
If entering URLs manually by typing it into your browsers Address Bar doesn't work then try copy and pasting it instead. If you still receive an error message or can't open the webpage (or URL) you need to check if the problem is with your computer by manually entering it into a new window/tab browsing on another device such as a tablet, smartphone etc.
This article doesn't cover URLs that include special characters and symbols nor those that require authentication (login).
Please remember to close any open Internet Explorer windows/tabs/programs before beginning this task. If you have a different web browser then the steps may be different but similar.
Your internet service provider or network administrator will need to be consulted, if necessary, in order to complete every step on the list below:
1. Open a new window/tab in your web browser and type into the Address Bar (or copy and paste) the exact URL of the webpage that you want to view (this should also include any firewalls or security measures put in place by your network administrator). So, for example, typing www.ABCNews.com (without http://),'t work unless ABC News is the home page of the website.
2. Once you have typed/copied and pasted the address and pressed enter, if it doesn't work then something is wrong with your computer or browser settings. You can test this by manually entering the URL into a new window or tab in another device such as a tablet, smartphone etc. If this works then the problem is with your computer (operating system) and not merely your browser.
3. Ensure that any web browsers on your taskbar or running in background modes are closed before trying to open a webpage again because they may be conflicting with one another which could interfere when opening URLs in different windows/tabs.
4 . The URLs in all should start with http:// (or https:// if the webpage has SSL (Secure Sockets Layer) activated and may include a forward slash (/) or dashes (-). Spaces should not be used but underscores (_) instead.
5 . If you still can't open any website after following all of the steps above, then it is likely that your computer and/or browser settings need to be checked by your network administrator. You can also try using a different web browser since this will test to see if the problem stems from your web browser alone.
If you would like more information about URL structure and HTTP status codes please visit:
Thank you for reading our article as we hope it was informative and helpful as possible! We tried to provide as many details as possible so there won't be any questions on what we wrote and please let us know if we missed anything.
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